MARC MORGENSTERN
Dynamic professional educator and facilitator with a solid reputation for integrity and results. A strong communicator with an ability to effectively evaluate the target audience in order to meet their training needs. Skilled in facilitating groups through complex problem solving to drive productivity and performance improvement. Enthusiastic with a positive and motivating style. Able to assist companies and organizations of various sizes in achieving goals through ongoing professional development of personnel.
CORE COMPETENCIES
§ Course Development and Delivery
§ Varied Delivery and Presentation Styles to Meet Target Audiences
§ Implementation of CBT Initiatives
§ Training Needs Analysis
§ Visioning and Goal Planning
§ Technology Integration
PROFESSIONAL STRENGTHS
§ Individual Personal & Career Development
§ Program Development
§ Facilitation
§ Competency-based Performance Analysis
§ Team Leadership & Training
§ Strong Knowledge of Adult LearningTheory
§ Curriculum Development
§ Strategic Planning and Goal Setting
§ Coaching & Mentoring
§ Project Planning
§ Team Building
§ Instructional Design
NOTABLE HIGHLIGHTS
§ Repeatedly selected by organizations to design training materials and facilitate workshops in the areas of sales and marketing, software and technology training, classroom and time management, as well as academic planning to best meet client needs.
§ Facilitated groups through various processes including strategic planning and problem solving.
§ Implemented curricula for electronic health records management system upgrade for NY Presbyterian Hospital; Manager for the project’s on-site Help Desk, overseeing the resolution of technical issues for end-users and managing a team of 15 consultants.
§ Designed instructional programs, training syllabi, and learning aids for end-users of SigmaCare electronic medical records system for eHealth Solutions, Inc.; implemented and facilitated training for clinical staff at long-term care facilities in the NYC metro region; conducted on-site “train-the trainer” sessions for newly-hired consultants.
§ Designed curricula and delivered Technology Skills training for New York City Department of Education faculty.
§ Designed and delivered career and personal development curricula encompassing modules on visioning, goal setting, long and short term planning, communication, and resume writing/interviewing techniques for Professional Business College.
PROFESSIONAL EXPERIENCE
MorningStar Education, Kew Gardens, New York: 2006 – present
MedLink International, Ronkonkoma, New York: 2009 - present
Rainbow Computer Services, Spring Valley, NY: 2008 - 2009
New York Presbyterian Hospital, White Plains, NY: 2008
eHealth Solutions, LLC, New York, NY: 2007 – 2008
New York Life Insurance Company, New York, NY: 2006 – 2007
Zoni Language Group, New York, NY: 2006 – 2007
New York City Department of Education, New York, NY: 2003 – 2006
Professional Business College, New York, NY: 1994 – 2003
§ Broad-based experience in educating students and employees within various educational settings. As a team member on various staffs, have liaised with outside agencies, developed effective training materials, and implemented various models within many classroom situations
§ Actively promoted multi-skill development in all students; devoted considerable personal time toward mentoring, delivering, and assisting in professional development training in areas of technology training, time management, and sales and marketing
§ Delivered instruction in all core academic subject areas as well as various soft skill training areas
§ Tailored programs to meet the needs of students and all stakeholders. Developed delivery models to best meet external assessment requirements of the NYCDOE and CONYSCS curricula and programs
§ Provided clients with resume creation, interviewing techniques and career advice, supporting them in their career transition
§ Liaise with clients in the business and education fields to provide assistance, direction, and advice for individual and corporate development
EDUCATION
Graduate Studies, Instructional Design and Technology – New York Institute of Technology, New York, NY
Bachelor of Arts, Secondary Education – SUNY College at New Paltz, New Paltz, NY
Associate of Liberal Arts and Science, Rockland Community College, Suffern, NY
Additional Professional Development and Certifications – CONYSCS Performance Skills Development, NYCDOE Classroom Management Certificate, UFT Violence Prevention Certificate, UFT Mandated Reporter Certificate, New York Life Insurance Agent Training, New York State Licensed Insurance Agent
References available upon request.